The Definitive Guide to the ReadyNAS 2100
The NETGEAR ReadyNAS 2100 is a 4-bay 1U rackmount network attached storage device designed for the small and medium-size businesses requiring a fast, fully featured, and affordable rackmountable NAS with the reliability of a ReadyNAS. On the surface, the 2100 looks just like the ReadyNAS 1100, other than the drive trays being jet black. However, under the covers, you’ll see how the ReadyNAS team has improved on an already successful ReadyNAS.
The ReadyNAS 2100 comes with a highly efficient 1 GHz+ Intel SOC (System on Chip). Compared to the ReadyNAS 1100, this translates to performance that’s 2 to 3 times faster with more CPU cycles to handle more processor-intensive tasks like differential backups that require encryption and compression. Our charts in the Performance section below tells the story.
Lower Power Consumption
The energy efficient Intel SOC allows the ReadyNAS 2100 to provide the added performance without increasing power consumption. In fact, the ReadyNAS 2100 uses less power than the predecessor — just slightly above an incandescent light bulb in normal usage and as low as 34W with disk spindown. And the power-on schedule allows the ReadyNAS 2100 to be powered off when not in use to reduce the power draw even further.
Low power consumption is not something new on the ReadyNAS — it’s something the ReadyNAS team has built into every ReadyNAS since the very first unit we’ve shipped. For more information, see Low Power Consumption section below.
ECC Memory keeps your data super safe
Chances for soft memory errors due to electrical disturbances goes up as you use larger memory, and unfortunately these errors can manifest into silent data corruption. Data corruption is never good, especially when compounded by the number of users typical of a business environment. A specialized memory type utilizing ECC (“Error Correction Codes”) can detect and correct the common one-bit errors that occurs with soft errors.
New on the ReadyNAS 2100 is the use of ECC memory, and it ships with 1 GB of it for non-compromising protection of your data.
Short Depth allows for ultra-dense installation
At 12 inches, the ReadyNAS 2100 is the shortest depth 4-bay 1U rackmount NAS in the world. The short depth allows for two units to be installed back-to-back in racks supporting this, potentially fitting eight hot-swappable disks in just 1.75 inches of rack space.
Innovative X-Change System Module reduces downtime
The ReadyNAS 2100 employs the popular X-Change system module that allows you to keep an easy swappable standby in case of hardware failure other than hard disks and backplane. Just one small module can act as a spare for any number of ReadyNAS 2100 systems. There’s no need to prolong down-time troubleshooting the system in case of failure — regardless of whether there’s a problem with CPU, memory, other components on the mainboard, fan, or power supply, just replace the X-Change module, and your ReadyNAS 2100 can be up in no time. And the process is simple — release two thumbscrews on the back of the unit, slide out the module, and replace it with a new one.
Dual NICs for Advanced Teaming
The dual Ethernet interfaces on the ReadyNAS 2100 can be used separately on two networks, allowing for isolation of application-specific traffic such as backup or iSCSI to one interface, or they can be teamed to provide faster aggregate performance and fault tolerance. Combined with a managed switch (such as the popular NETGEAR GSM7224 pictured below or the new GSM7224R), the ReadyNAS 2100 can bond the two interfaces in a variety of modes, including IEEE 802.3ad Link Aggregation (LACP).
Award-winning RAIDiator firmware powers the ReadyNAS 2100
No other firmware has won more Editor’s Choice awards than the RAIDiator firmware that powers each and every ReadyNAS. That’s because RAIDiator uses no gimmicks — it does what you need to do and it does it right the first time. And when you don’t have to think about a firmware, that’s really the goal of an appliance, right? And regardless of whether you’re using a 2-bay ReadyNAS Duo or a 12-bay ReadyNAS 3200, the user interface remains consistent. Once you’ve use one ReadyNAS, you already know how to use them all, at home or at work.
The Importance of Protected Storage
One of the key features of RAIDiator is its handling of RAID.
With everything now being stored digitally, a simple disk failure can be catastrophic, especially with large capacity disks that are the norm today. Disks don’t last forever, and without protection from disk failures, it is not a matter of if but when that you will have a massive data loss. Your business will lose important documents and customer data, and if you are lucky it will only cost your company with project delays, loss revenue and productivity. At the very worse, data loss can cost the company its livelihood. If the data is recoverable, it can be a time-consuming and expensive proposition. Ask yourself if your business can survive this sort of loss.
Understandably, there’s a growing need for protected storage, and the ReadyNAS provides this with RAID. RAID (“Redundant Array of Independent Disks”) is simply a way of pooling disks into one big virtual disk. If one of the disks in that pool fails, the data from the failed disk can be resurrected by the data and parity information kept on the surviving disks in the pool. In simple terms, this means that if one disk fails, all your data is still accessible.
The cost of safe-guarding your data with RAID comes at a price of one disk capacity. For example, a ReadyNAS with four 1 TB drives will have a protected capacity of 3 TB. With the price of disks being relatively cheap and data loss and recovery being so expensive, it’s unnecessarily risky not to use protected storage that RAID provides.
ReadyNAS 2100 comes with X-RAID2
The ReadyNAS 2100 goes beyond just RAID. It uses an ingenious technology developed by NETGEAR called X-RAID2™, a 2nd generation X-RAID technology that has been used in the existing award-winning line of ReadyNAS products. With X-RAID2, you can expand your data volume from as little as one disk up to the number of disks the ReadyNAS supports while the ReadyNAS is online. In a work environment, that means you don’t have to tell your staff to stop working while you’re trying to accomodate more capacity.
And once you’ve filled out all the slots and you’re near capacity, you can continue to expand by replacing out the disks one-by-one with larger disks, again, without shuffling your data back and forth. X-RAID2 can automatically expand when as little as two of your disks have extra capacity. Your data volume can keep growing every time you add a larger disk after that. It’s that simple — you don’t need a degree in RAID technology to do this. For a flash demo about X-RAID2, click on the image below (the demo is based on a 6-bay ReadyNAS).
Remember though, that not all online expansion is the same. Other NAS may tout that they have “online” RAID expansion just like X-RAID2, but take a closer look and you’ll see it’s just not quite that simple. Not only are there complex RAID migration steps involved, but they don’t mention that if you encounter a power loss during the process, you can say goodbye to your data for good.
With X-RAID2, you can turn off the power as many times as you want during expansion, and it’ll continue where it left off.
With iSCSI, RAIDiator now supports Unified Storage
With built-in support for iSCSI, the ReadyNAS 2100 can serve file requests through the standard file protocols, and in parallel, serve block requests to the iSCSI initiators. This Unified Storage approach is a great cost-effective alternative to a more costly solution of having two servers processing the two types of traffic independently. So regardless of whether the ReadyNAS 2100 is accessed over CIFS, NFS, AFP, HTTP/S, FTP/S, or Rsync from Windows, Mac, and Linux, or it’s being accessed through application servers serving Exchange, VMs, or database over iSCSI, you can be sure that the 2100 can handle these requests without skipping a beat.
Comprehensive Remote Sharing
Sharing data beyond the building is no longer a luxury but an expected necessity. We’ve realized this, and RAIDiator has been enhanced with the most comprehensive remote access capabilities.
In addition to the way you’ve been able to access the ReadyNAS remotely over FTP/S, HTTP/S, and WebDAV (see Remote Access) by poking a hole through the firewall or by using a hardware VPN, the ReadyNAS 2100 now ships with ReadyNAS Remote, a unique and simple way to remotely access your ReadyNAS. With ReadyNAS Remote, remote sharing no longer takes a back seat — what you see locally on your LAN is what you’ll see remotely anywhere you have Internet access. You can drag & drop using the familiar Windows file explorer or Mac Finder over CIFS/SMB and AFP and maintain the same share restrictions you’ve set up in your LAN, all without touching your router or utilizing a VPN.
With ReadyNAS Remote, you can allow your ReadyNAS users remote access to the device, or as an IT administrator, you can handle remote file management on the ReadyNAS 2100 easily. Take a peek at how quickly you can setup ReadyNAS Remote.
Comprehensive Backup Options
There’s one thing we’ve learned with our years of developing network storage — there’ is no single backup solution that fits every environment. That’s why we’ve come up with a number of solutions that you can select from.
- If you prefer backups jobs to initiate from Windows or Mac, there are several options you can consider.
- The ReadyNAS 2100 comes with a 3-user license of Memeo Backup Premium, a continuous data protection (CDP) agent that continuously backs up your data as soon as files are created or modified on your PC or Mac. The beauty of CDP is that revisions of files are backed up automatically to the ReadyNAS, and restoration of any past version is as easy as right-clicking on a file and selecting a version from the Back In Time calendar. See here for a quick demo.
- On Windows, you can use any backup software that supports drive mapping (pretty much all do). Just map a ReadyNAS share to a drive letter, and select that drive letter as the target. Backup software from Microsoft, NTI, Acronis, etc. will work seamlessly using this approach.
- On the Mac, you can use Time Machine to back up straight to the ReadyNAS, just as you would to Time Capsule. Just enable the Time Machine service on the ReadyNAS and the ReadyNAS shows up automatically as a valid Time Machine destination. Just like Time Capsule provides a seamless backup experience for your Macs, the ReadyNAS can do the same, but with the redundancy that only a RAID storage device can provide, and the raw speed that is a magnitude faster than Time Capsule. See here to see how easy the ReadyNAS supports Time Machine.
- If you would rather centralize backups straight from the ReadyNAS, the ReadyNAS has the built-in FrontView Backup Manager just for that. Data can be pulled from or pushed to remote location or share using a number of standard protocols (CIFS, NFS, FTP, HTTP, Rsync), or can be backed up to and from an attached USB drive. In addition, with snapshot support, backups can be scheduled to coincide with the snapshot schedule.
- The ReadyNAS supports a couple off-site backup options.
- Through FrontView Backup Manager, you can set up Rsync backups over SSH to a secondary ReadyNAS. Just perorm the initial full backup of your volume on your LAN and move the second ReadyNAS remotely, make some minor setup changes for remote access, and you’ve got a reliable and secure off-site replication.
- ReadyNAS Vault is an optional paid service offering a cloud-control offsite backup of your ReadyNAS data to a secure, mult-site redundant, and professionally monitored data center. No router setup required — simply enable the service, specify the share(s) you want backed up, and you’ve got an instant offsite backup plan. See ReadyNAS Vault section below for more information.
The ReadyNAS 2100 feature set is driven by the common RAIDiator firmware that is used across all ReadyNAS products. RAIDiator provides a myriad of features not found in other network storage devices. Let’s go through some of the prominent ones.
There’s really no need to understand RAID on a ReadyNAS. The 2100 comes pre-configured with X-RAID2, NETGEAR’s exclusive automatic expandable RAID technology. With X-RAID2, complex RAID management is a thing of the past!
For instance, let’s say you started out with one disk and you treat the ReadyNAS as secondary storage for backups. If one day, you want to make the ReadyNAS a primary storage, it’s prudent to make the storage protected. To do this, you simply secure a 2nd disk with 4 screws to the disk tray and hot-add the disk while the system is still running (you can do this while the system is powered off if you prefer). Your data on the first disk will automatically mirror to the 2nd disk in the background while the ReadyNAS is still available for access on your network.
Now if you’re close to reaching the capacity on your ReadyNAS, just add a 3rd disk, and your volume can expand on the fly, giving twice the original capacity, and maintaining protection from a disk failure. And again, if you add a 4th disk, your volume will triple in capacity.
That’s not all with X-RAID2. If you find that you’re close to capacity on the four disks, just replace two of the disks one by one, allowing it to sync along the way, and just reboot the ReadyNAS to expand the data volume. You can continue to replace each of the lesser capacity disk and reboot to gain more capacity after that.
The ReadyNAS 2100 comes with 2 security levels suitable for environments with and without Active Directory service. Joining into an existing Active Directory environment is a snap, and within a few clicks, all existing users and groups from the directory can start using the ReadyNAS.
Unique Add-ons expands the ReadyNAS further
The ReadyNAS family has a unique add-on capability that can expand on the current feature set. ReadyNAS Photos and the BitTorrent are just two examples of add-ons currently available. Add-ons from NETGEAR, NETGEAR partners, and the ReadyNAS Community are sure to keep your ReadyNAS on the cutting edge.
Network Recycle Bin
Windows users accustomed to the Recycle Bin on their PC will love the Recycle Bin on the ReadyNAS. If you’ve ever inadvertantly deleted a file, you know the feeling of anxiety as you frantically search for a backup somewhere. With the Recycle Bin option on the ReadyNAS, you can relax, because your deleted file will be found in the Recycle Bin of your ReadyNAS share.
If you’re looking to centralize your backups, the ReadyNAS has a web-based Backup Manager built right into Frontview. From there, you have the option of scheduling backups to or from the ReadyNAS shares. You can opt to backup from a remote site over CIFS, NFS, FTP, HTTP, or Rsync protocols, or similarly backup the ReadyNAS share to a remote site. You can even perform backups between the ReadyNAS and an attached USB disk drive or to another ReadyNAS.
The ReadyNAS 2100 comes with snapshot support. Consider a snapshot as an instant point-in-time image of your data, sort of like a photo you take with a camera. Regardless of the number of files or the volume usage on the ReadyNAS, a snapshot only takes a couple of seconds, and you can continue using the ReadyNAS without interruption. If you inadvertantly change or delete files after you’ve taken a snapshot, you can always revert to the version saved in that snapshot. Just drag & drop files back from the snapshot share. This can be useful if your files were infected with a virus and you needed to revert back to a good copy.
A snapshot can also be scheduled to coincide with your backups. Typical backups can take hours, so a backup of a snapshot insures that you’re making copies of files that won’t be changing during the backup process.
Programmable Backup Button
If you think we’re obsessed about backups, you might be right. Another option for backups is through the use of the backup button on the front of the ReadyNAS. By default, pressing the button will backup your backup share on the ReadyNAS to the attached USB storage device connected to the USB port right next to the Backup button.
If you prefer, you can assign any or all of the Backup Manager backup jobs to the Backup Button. If you press the button, all jobs assigned to the button will run sequentially.
The best way to backup your Mac is with Time Machine. But you don’t have to be stuck using Time Capsule if you have a ReadyNAS. Just enable the Time Machine service on the ReadyNAS and start backing up all the Macs on your LAN straight to the ReadyNAS via Time Machine.
The ReadyNAS can be the absolute center of your storage world, but what happens when a catasprophe takes the ReadyNAS with it? It’s a smart idea to think about disaster recovery, and with ReadyNAS Vault, offsite backups can start happening in a matter of minutes. All your backup and restores are controlled in the cloud, so you’re never more than an Internet access from being able to add or change a backup scheme, or to access a backed up file remotely.
Take a look at how quickly you can get going with ReadyNAS Vault.
Alerts let you know what’s going on
Your data is important and you need to be aware of any anomaly on the ReadyNAS. Rest assure that the email alert system will let you know what’s going on. You will be notified when a disk fails, when a disk overheats, when a disk encounters warning signs of failure, when a fan fails, when a user or group reaches a disk quota limit, and when your volume is near capacity. It’ll even alert you in case the attached UPS is on battery. You can rest assured that ReadyNAS systems are well-prepared for non-ideal conditions just as it’s able to function optimally in ideal conditions.
Easy disk replacement eases the stress of a disk failure
Disk failure is inevitable, so when that time comes, you certainly don’t want to have to fumble your way through trying to disassembling your device. With the 2100, simply press on the latch to release the disk tray, remove 4 screws that attaches the disk to the tray, replace with a new disk, and insert the disk back into the chassis, all while the unit is powered on. There’s no need to power off the chassis, and there’s no need to worry about downtime. Once the new disk is in place, the disk is resync’d in the background to provide full protection from another disk failure.
Integrated with smart UPS monitoring
Ever wonder what happens when the power goes out for a little too long and the UPS battery is drained? The ReadyNAS constantly monitors the UPS battery level and sends alerts whenever there’s a power interruption. And when the battery runs low, the ReadyNAS shuts down gracefully, avoiding any file corruption caused by unwritten cached data. Just use a UPS from the ReadyNAS compatibility list, connect the USB monitoring cable to the ReadyNAS, and everything else is taken care of automatically.
Definite advantages to file system journaling
The ReadyNAS journals each write request to the data volume, meaning it constantly keeps track whenever writes occur. What does this do? In case of an unplanned power outage, the ReadyNAS is able to bypass the bulk of the file system checking and quickly bring the volume back online in a matter of seconds. Without journaling, it can take hours to go through the file system check. With journaling, you can prevent long downtime for your staff.
Shutdown on disk failure
The ReadyNAS is designed to keep running in the event of a disk failure. However, you have an option to automatically shutdown the box in case a failure is detected. This is just another peace-of-mind option to prevent the ReadyNAS from encountering another disk failure until the failed disk can be replaced.
Quotas on disk usage
The ReadyNAS supports disk quotas on a per-user or per-group basis. Even with terabytes of storage, certain users or groups of users may abuse the usage norm. The quota system allows you to specify how much space each user or group is allowed to use on the ReadyNAS, and the guilty party and the ReadyNAS admin will be notified of any violation.
Convenient online updates
The ReadyNAS comes integrated with an easy online update feature. There’s no need to download a firmware image from a website and manually upload it to the device. Just go to the Remote Update page in FrontView, click to check if there’s an available update, and click again to confirm. That’s it!
Add to that the option to automatically download any new updates, and all you need to do is reboot the ReadyNAS at your convenience to get the latest new features and bug fixes.
ReadyNAS speaks eight languages
That’s 7 more than what most of us speak! All you need to do is set your browser to one of the supported languages (English, Japanese, French, German, Chinese/Mandarin, Korean, Russian, or Portuguese), and the FrontView web-based management system will display in that language.
Mac users love the ReadyNAS
Unlike other NAS that support Macs through a Windows SMB/CIFS protocol, the ReadyNAS supports the protocol that works best with Macs — AFP. With AFP, non-standard characters in filenames work perfectly, and resource information that would cause problems over SMB is a non-issue.
And with native Time Machine support, doing complete backups of the Macs in your LAN is just a few mouse clicks away.
You never know who might be sniffing network packets, even behind the firewall. Rest assured that all logins to the ReadyNAS are encrypted whenever possible, including the login to the FrontView Setup Wizard and Advanced Control management system.
With so much data on the ReadyNAS, it’s certainly desirable to access that data remotely. The ReadyNAS allows this via FTP and HTTP, and the more secure and SSL encrypted form via FTPS and HTTPS, with appropriate port forwarding on your router. Simply use your favorite FTP/S client to connect to the ReadyNAS FTP server, or use your browser to access the built-in Web File Manager via HTTP/S. In addition, the ReadyNAS supports WebDAV, allowing drag & drop file explorer support over LAN or WAN. A simple tutorial on how to do this can be found here. And with Wake-On-LAN support, you can wake and boot up your ReadyNAS 2100 remotely from a power-off state.
Low power consumption
It’s nice to see a lot of companies start thinking about making their products green. It’s now the in thing to do. Well, the ReadyNAS product line has always been green even before there was a push by regulations and consumer demand. For instance, in an idle state, the 2100 with four disks consumes 62W of power. It’ll take a few more watts when there is disk activity. In disk spin-down mode, the 2100 consumes only 34W. Furthermore, if you use the automatic power-on timer, you’ll save even more. For instance, if you plan on accessing the ReadyNAS only during an 8-hour window each day, your average usage of the box can be much lower. All without compromising performance.
And if you will be on the road, you can simply shut off the ReadyNAS 2100. When you need to access it, you can use the Wake-On-LAN feature to wake it up. Now, that sure beats running a PC, a monitor, keyboard and mouse at around 100W or more 24/7.
And on the subject of performance, the ReadyNAS team is passionate about squeezing the last megabyte per second out of every ReadyNAS. Let’s take a look at how the 2100 stacks up.
Testing with a Windows Host
There are five tests that we use to measure performance using a Windows host. The tests are run on Vista Ultimate Edition with Service Pack 1 (SP1). [Note: SP1 is highly recommended as it fixes major performance problems with remote share access.]
- IOMeter Sequential 256K block reads and writes on a 3 GB test file in both Default and Optimum settings — this measures pure throughput using IOMeter
- IOMeter Sequential 4K and 64K block reads and writes on a 3 GB test file in Default mode — this measures IOPS (IO per second) when read and write patterns are sequential
- IOMeter Random 4K and 64K block reads and writes on a 3 GB test file in Default mode — this measures IOPS when read and write patterns are random
- Drag & Drop of a 3 GB file over CIFS, Windows default network protocol
- Drag & Drop of a 3 GB file over iSCSI using a Windows iSCSI initiator
Testing with a Mac Host
On the Mac, IOMeter is not available, so we use:
- Drag & Drop test of a 3 GB file over AFP. Mac users tend to prefer accessing the ReadyNAS over AFP as it provides better support for non-standard characters in filenames and the ability to maintain Mac-specific resource information.
We will show the results in two performance settings – Default (conservative) and Optimum. Optimum mode consists of making the following changes in FrontView:
1. Select Disable journaling option in the System/Performance page (example screenshot is from a ReadyNAS Pro).
2. Select Enable Jumbo Frames option in the Network/Ethernet page.
You’ll need to reboot the ReadyNAS after making the changes. These changes will provide the fastest performance possible on the ReadyNAS.
4 – Seagate ST31000340AS 1TB hard disks, 32 MB cache
Intel Quad Core 2.66 GHz 2 GB Memory
Windows Vista Ultimate, Service Pack 1
Intel Pro/1000 PT, PCI Express GigE, Jumbo frame 9014 bytes
3 – Seagate ST3750330AN 750GB disks, RAID 0 (Note: RAID 0 setup required to adequately push the ReadyNAS beyond local disk speed)
Apple Mac Pro
2 x 2.66 GHz Dual-Core Xeon
1 GB Memory
OS X 10.5.6
Onboard GigE, Jumbo frame 9000 bytes
Switch: NETGEAR GS724TP
Router: NETGEAR WNR854T
Microsoft Windows Vista, XP Home or Pro (SP1 or SP2), 2000 (SP4), Macintosh OS-X, Linux
Router and Broadband connection required for remote access features
Web Browsers Supported
Microsoft Internet Explorer 7.0+
Netscape Navigator 7.0+
Mozilla Firefox 1.03+
Intel® Advanced Embedded CPU
1GB ECC Memory
Four (4) Serial ATA II channels
NETGEAR Auto-Expandable X-RAID2
Hot swappable and lockable trays
Two (2) 10/100/1000 Ethernet ports
Three (3) USB 2.0 ports
Embedded 128 MB Flash Memory for OS
Supports Windows, Mac, Linux/UNIX clients
Setup Wizard and easy browser-based interface
NETGEAR Auto-Expandable X-RAID2
Flex-RAID mode for RAID levels 0, 1, and 5
Hot swap support
Hot spare support
iSCSI target support
Journaled file system
User and group quotas
Network File Services
CIFS/SMB for Microsoft Windows
AFP 3.1 for Macintosh OS 9 and OS X
NFS v2/v3 for Linux and UNIX
HTTP and HTTPS
FTP and FTPS
Selectable User or Domain/Active Directory modes
Encrypted network logins
Secure Socket Layer (SSL)
DHCP or static IP
IEEE 802.3ad LACP Load-balancing & Failover
Email alerts and event logs
Optional SSH shell access
Integrated Backup Manager
Programmable backup button
Backup to/from CIFS/NFS/FTP/HTTP/Rsync
Backup to/from USB disks
Bundled Memeo Backup Premium for ReadyNAS (with CDP and Versioning support)
USB Device Support
USB HDD and flash drives
UPS monitoring and auto shutdown
Management UI: English, Chinese, French, German, Japanese, Korean, Russian, Portuguese
File Name: Unicode
220W server-rated AC power supply
Input: 100-240V AC~ 50-60Hz 5A(Max)
76W typical with 4 x 1TB GB disks
62W idle, 34W with disk spin-down
3 Dual 40 mm ball-bearing chassis cooling fans
Fan failure alert
High temperature email alert with auto-shutdown option
0 to 40 C (32 to 104 F)
20% to 80% Humidity (non-condensing)
FCC, UL, CE, C-tick, KCC, VCCI, RoHS compliance
Form factor: 1U rack-mount
Dimension (H x W x D): 43 x 430 x 318 mm (1.7 x 16.9 x 12.5 in)
Weight: 9.5 kg (22 lb) with 4 disks
Kensington Lock security hole
Optional Spare Parts
Hot-swappable disk tray
Dual 40 mm ball-bearing chassis cooling fan
X-Change® S10 spare system module
Four (4) hard disk trays
Quick installation guide
ReadyNAS Installation CD
- ReadyNAS RAIDar Discovery Utility
- Memeo Backup Premium for ReadyNAS
RNRX4450, 4 x 500 GB HDD
RNRX4410, 4 x 1 TB HDD
RNRX4420, 4 x 2 TB HDD (Available in Q3’09)
NETGEAR 5-year Warranty
ProSupport Service Packs Available
OnCall 24×7, Category 3 – PMB0333
XPressHW, Category 3 – PRR0333-100
Warranty and Support
The ReadyNAS 2100 is covered by a class-leading 5-year warranty against defects in material and workmanship. 24/7 phone support is available via 888-NETGEAR and International Numbers. Online support is available on the ReadyNAS Community forum at www.readynas.com/forum and answers to frequently asked questions (FAQ) can be found at www.readynas.com/forum/faq.php. Please visit www.readynas.com for links to these sites along with insightful articles and how-to’s for the ReadyNAS.