Internal error when rotating a picture

[adb]

Internal Error! Please login again and report:

Method: rotatePhoto
FaultString: Undefined error returned by business logic implementation
FaultCode: Server
FaultDetail: <RNP2Error xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<RNP2ErrorCode>5104</RNP2ErrorCode>
<RNP2ErrorString>ODBC Error: Deadlock</RNP2ErrorString>
<RNP2DebugMessage>(null):-1</RNP2DebugMessage>
</RNP2Error>

[minerva]

Hello,

Let me know the program that you are using for rotating photos

Thanks,
-Minerva

[adb]

Let me know the program that you are using for rotating photos

I am using ReadyNAS Photos II to rotate the photo.

Have I posted this in the wrong forum? I assumed this forum was for both Photos and PII versions.

[yoh-dah]

Is this reproducible? I'm wondering if your session had expired and the error was due to that. Let me know if this is easily reproducible.

[adb]

Is this reproducible? I'm wondering if your session had expired and the error was due to that. Let me know if this is easily reproducible.

It was easily reproducible during the import phase. I've not been able to reproduce it once the import finished. It was fairly random, but occurred often.
Antony

[yoh-dah]

Is this reproducible? I'm wondering if your session had expired and the error was due to that. Let me know if this is easily reproducible.

It was easily reproducible during the import phase. I've not been able to reproduce it once the import finished. It was fairly random, but occurred often.
Antony

So this happened only when you were in the uploading stage?

[adb]

So this happened only when you were in the uploading stage?

Yes, but I've not done extensive testing with it. The Deadlock error would seem to imply it's some kind of concurrency issue, which would make sense.

[yoh-dah]

So this happened only when you were in the uploading stage?

Yes, but I've not done extensive testing with it. The Deadlock error would seem to imply it's some kind of concurrency issue, which would make sense.

OK, we've seen this every so often, but it's been hard to reproduce. We're hoping there's a way to reproduce this every time...

[adb]

OK, we've seen this every so often, but it's been hard to reproduce. We're hoping there's a way to reproduce this every time...

When I imported the first 2200 photos (not UPLOAD), it happened very often when trying to access the album during the import process. The import took 3 hours and I was trying to do things for the first 20 minutes or so, but it was not useable because of the frequency of the error.

[yoh-dah]

Just for clarity, when you say "importing", you're importing from Photos I?

[adb]

Just for clarity, when you say "importing", you're importing from Photos I?

No, I am using the button labelled "Prepare to import from this ReadyNAS" in the Photographer Menu tab accessed from the Installed Add ons, "Manage ReadyNAS Photos II" button in Frontview.

[yoh-dah]

Just for clarity, when you say "importing", you're importing from Photos I?

No, I am using the button labelled "Prepare to import from this ReadyNAS" in the Photographer Menu tab accessed from the Installed Add ons, "Manage ReadyNAS Photos II" button in Frontview.

OK, thanks for the info. I think we understand what's going on.