gibxxi wrote:Remember, this new product may boost them into first place in the upper-tier market where they aren't quite so dominant. I can see these new devices sitting alongside the ReadyNAS line quite well. It's a different device, aimed at a different class of user/business.
Well, that perfectly fits to what Chirpa has posted in
"chirpa joins the Jedi Council Alumni (June 29th)" on 03/17/13 (2nd update, right at the end):
All you've done by banning me, is show NTGR's true direction in killing off the community.
That makes perfect sense - because
corporate customers are used to pay high fees for support contracts. A community which offers the same (or even better) service level for free would spoil the market. So, they've decided to control the market. I'm just surprised that they did even launch a community for the new product line - actually that does not really make sense (except to convince customers that they have to sign a support contract since the free offering is insufficient ...).
Being in this (corporate) business I know that support services are generating high margins ... - not to compare with hardware business.