Ultra firmware update not working

[cwnskifta]

Thanks for the assistance. I did speak to a support rep and they used a remote diagnostic tool and mentioned that the updates were uploading and were queued but not activating and I haven't heard back since.

Is it possible I could correspond with someone directly?

I'm from Qualcomm supporting Skifta for ReadyNAS and trying to fix a problem where the readyNAS updates have apparently bricked drives and may have caused Skifta to stop working... see the thread here:
http://forums.skifta.com/topic/readynas-ultra-4-appears-offline
Obviously I need to investigate if this is the case but I'm now stuck in a permanent loop as the updates have bricked our NAS so I can't test against the product updates from Netgear..
I'm looking specifically for how to:
1) Trigger the update to begin on my drive (the update is in place but not active)

You can reach me at support @ skifta.com where we can swap numbers to diagnose.
If this is not possible, I'll direct the gents on the thread to come across to these forums for your sagely advice.

Many thanks

[cwnskifta]

Thanks for the support.
I did this:
*Factory reset.
*Applied 0.5 BIOS update, reboot.
*Installed 4.2.21 - had to use firefox - kept having issues with Safari (which is a real shame)
*Sat at 'updating' again and is stuck.

I'll put the unit back in tech support mode in case anyone has the chance to examine it.

[chirpa]

siigna is going to look into it further.

[vic20ian]

Any news on why Skifta is still dead?

I tried beta software from Skifta and it is still offline when away from home. I am on the latest Ultra 2 firmware. Skifta works at home but not when away.

Tried Ready DLNA on my Samsung phone and that works from Paris to home but only one music track at a time. If Skifta cannot be fixed could you add some usability to ReadyDLNA on Android?

Thank you.