ReadyNAS Ultra 4 lost its mind (Fixed!)

[michaeljwestii]

I have a new Ultra 4 with 2x 3GB drives in X-Raid2 Redundant mode. The device recently lost its mind. It will no longer accept any changes via the web admin page, has disabled CFS access, and generally made my life difficult. I have initiated the Reload OS option, and that didn't do anything other than change the static IP to DHCP, but didn't fix anything else. I had SSH installed and working, that seems to be having problems now. I can nuke it and start over, but would prefer not to at this time. Is there anything that can be done easily to fix this? I did the online trouble ticket, but I live in Germany (US Army) and the time difference back to the US makes it problematic for me to babysit the device while tech support does anything to it.

If I pull the two drives, put in a spare empty drive, then do a factory default, then swap back in the existing two drives would that make a difference? Almost grasping at straws, but not panicing quite yet.

TIA for any help!

[mdgm]

Sounds like the OS (root) partition is full. Solution would be to put NAS in tech support mode (http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu), forward port 23 to the NAS and let tech support know the IP address.

[michaeljwestii]

Done, thanks.

[michaeljwestii]

Progressing through the tech support system, thanks Jen (Level 2) for your efforts so far!

[michaeljwestii]

Thanks to Jen and Angelo (Level 4?), my NAS is back up. The OS partition had filled up, as an add-on was writing data to the root instead of /c/. The lesson is check to make sure your add-ons are writing their data (logs, cached data) appropriately. I misconfigured one and it was caching data in the wrong place. 1.7GB plus 1.7GB equals more than 2GB