peterbanks wrote:At this point you may want to forget about chirpa's offer and just open up a support ticket. I opened a ticket last night, waiting to get a response. I'll update with the outcome.
Banatree wrote:The USB key arrived, bios flashed and now the timer appears to work correctly.
peterbanks wrote: we do not have the BIOS version for your computer
adamwilt wrote:The other, however, is only partially fixed. It sleeps and wakes on schedule, but responds to wake-on-LAN ONLY IF the NAS was shut down using Frontview. If the NAS was shut down by scheduled sleep, or by double-pressing the front power button, it will NOT wake up for a wake-on-LAN packet.
Those reporting that wake-on-LAN still doesn't work with the 6/10 BIOS: try waking the machine from scheduled sleep, from a front-panel shutdown, and from a Frontview shutdown, and post whether you're finding the same thing. I'll add any info we can gather to my support case, and with any luck that'll get us all further down the road.
mdgm wrote:You need an image of the USB key, not the files. I made an image of the USB disk. It was 2GB in size because the USB disk was 2GB. It would be better to get the image from chirpa as he has one that is just megabytes in size.
peterbanks wrote:...case was upgraded to level 2
From Agent ID: 41041
Dear Mr. Creesswell,
Jay again from NETGEAR 2nd Level Technical Support.
Sorry for the
short notice, I did not send the possible fix to you problem because I am
still waiting for an update from the customer who happen to have similar
issue with you. I just verified some important information with him and I
will send you an Email/call as soon as I received updates from the other
Thanks again for
choosing NETGEAR. Have a great day!
Level 2 Technical Support
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