Another User Offline for ReadyNAS photo

[FratBoyFunk]

I've gone through all the posts I could find and I still cannot share my albums with friends. I'm getting the dreaded "User offline" message but my ReadyNAS is always online. Can you please help?

[minerva]

Check if your NAS device is connected to the Internet when the shared photos are being accessed.

Perform the steps below on your Frontview and report back your observations:

* Is your NAS setup with DHCP IP or Static IP? If static, do you have a Gateway and DNS setup under Network>Global Settings.
* Do you have System>Alerts Contacts setup as well, and receive those (you can Send a Test message there as well)?
* Also, does the 'Check for Updates' under System>Update work, or report connection problems?
* Does the firewall configuration block outgoing HTTP connections from ReadyNAS ?

Verifying the above things will help in narrow down any connection issues your NAS has with reaching the Internet.

-Minerva

[FratBoyFunk]

It is static and I do have a Gateway and DNS setup under Network>Global Settings.
I don't have System>Alerts Contacts setup.
My 'Check for Updates' under System>Update does work, no connection problems.
The firewall does not block outgoing HTTP connections from ReadyNAS. I turned off the firewall and still no luck.