Torrent downloads crash device

[mdgm]

Tech support should have some people who can perhaps look at your logs etc. and make some good suggestions. Try Online support (see link in chirpa's sig) and post your case number.

[Snodlander]

Thanks for the response, I'll try Tech Support.
What logs are you referring to? How can I access these logs? The logs available via frontview do not show any detail at all.

[mdgm]

Status > Logs > Download all logs. Should be lots of nice log files in the zip file downloaded that they can look at. If they ask for the logs they'd want the entire zip file.

[doktorjens]

I've got exactly the same problem. Please post again if you find any solution.

[Snodlander]

Hello again,

I have logged this with Netgear support and they now seem to be at the point where they have asked all of the questions that they can think of and are now asking me the ones they originally started out with.
I appreciate that this is as a result of having multiple engineers attending to the call and, since the call log is now so long, not bothering to read the history.

Is there any way that a member of the Jedi Council can assist with this issue?
The job number is 15103913 and I will happily provide logs from the NAS, Wireshark packet captures, and try different configurations and scenarios to your hearts content if only it will fix this issue!!

I know I am not the only one with this problem, but by the same token I know that there are hundreds of others out there that do not experience it.

All assistance is very much appreciated.

[Hupport]

Status > Logs > Download all logs. Should be lots of nice log files in the zip file downloaded that they can look at. If they ask for the logs they'd want the entire zip file.

Was much of help, mdgm! thanks a bunch. i'm for now a lot an inexperinced user of Readynas addons.. )