Please help. CASE #18791951

[ricster]

Hi, i've updated to 4.2.20 because I was having an issue when creating, it gave an error no space left on device. I can go into tmp and mkdir test2 and it gives that error.

I've tried update remote and it gives error error connecting to remote server.

I have only used 30% out of 2TB. Thanks for help.

[mdgm]

What's the output of the following?:

Code: Select all

df -h


[ricster]

nas-C1-4F-BC:/dev# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/md0 4.0G 1.2G 2.7G 30% /
tmpfs 16K 0 16K 0% /USB
/dev/c/c 1.8T 555G 1.3T 31% /c
/c/home 1.8T 555G 1.3T 31% /home/ftp/homes
/c/backup 1.8T 555G 1.3T 31% /home/ftp/backup
/c/media 1.8T 555G 1.3T 31% /home/ftp/media
/dev/sdd1 1.9T 1.8T 26G 99% /USB/USB_HDD_4
/dev/sdc1 932G 592G 340G 64% /USB/USB_HDD_3
192.168.0.20:/media 926G 800G 127G 87% /home/ftp/NAS_C
192.168.0.20:/mediad 464G 432G 33G 94% /home/ftp/NAS_D
192.168.0.20:/USB_HDD_1
464G 384G 81G 83% /home/ftp/USB_NAS_1

[ricster]

df -i shows

nas-C1-4F-BC:/tmp# df -i
Filesystem Inodes IUsed IFree IUse% Mounted on
/dev/md0 65536 65536 0 100% /
tmpfs 127687 3 127684 1% /USB
/dev/c/c 30285824 189563 30096261 1% /c
/c/home 30285824 189563 30096261 1% /home/ftp/homes
/c/backup 30285824 189563 30096261 1% /home/ftp/backup
/c/media 30285824 189563 30096261 1% /home/ftp/media
/dev/sdd1 61050880 2770 61048110 1% /USB/USB_HDD_4
/dev/sdc1 953984 601 953383 1% /USB/USB_HDD_3
192.168.0.20:/media 30474240 790633 29683607 3% /home/ftp/NAS_C
192.168.0.20:/mediad 15269888 5413 15264475 1% /home/ftp/NAS_D
192.168.0.20:/USB_HDD_1
15265792 628 15265164 1% /home/ftp/USB_NAS_1

If thats of any use.

[mdgm]

Ah looks like all the inodes on the OS partition (/dev/md0) are in use. This would explain the problem.

You may wish to open a tech support (http://www.readynas.com/support) case. Edit the thread title (i.e. subject of first post in the thread) to include your case number.

[Rabbie]

OS partition is full.
Please boot the device to telnet mode, and forward the port 23 to internet.
Post the remote access host address into case.

[ricster]

Been asked to send all logs from the download all logs button. This produces an error.


the screen then says

This XML file does not appear to have any style information associated with it. The document tree is shown below.
Empty No Support

[ricster]

They suggested installing 4.2.21. they gave the download link. I uploaded it and then a dialog box said

Update file is not valid for this architecture.

[StephenB]

They suggested installing 4.2.21. they gave the download link. I uploaded it and then a dialog box said

Update file is not valid for this architecture.

What product do you have? Your signature says a Duo.

Though your first post says you are running 4.2.20 now????

[ricster]

Ultra 2

[ricster]

Box isnt pingable now. And only the power light is on the front.

[StephenB]

Ultra 2

Ok.

4.2.21 is compatible with the ultra 2. Maybe they forwarded the wrong link.

There is a download page here: http://kb.netgear.com/app/answers/detail/a_id/20684/ Maybe try the "Download RAIDiator-x86 " link.

[ricster]

Ultra 2

Ok.

4.2.21 is compatible with the ultra 2. Maybe they forwarded the wrong link.

There is a download page here: http://kb.netgear.com/app/answers/detail/a_id/20684/ Maybe try the "Download RAIDiator-x86 " link.

No its the correct link. The nas says the file is the wrong architecture, but its not. Its the correct file. The box is dead now. No lights only the power light is on. Its not pingable

[ricster]

Ok. its back on, eventually. Ive looked at df -i and it says 3 free. tried update and it works. says to reboot, but it wont reboot. Now looking at df -i and its 0 free again and you cannot create any files.

Tried to update again and its says wrong architecture.

Frustrating.

[ricster]

Ok. stopped every service and addon i had. Finally updated to 4.2.21. Now its says Volume C is dead.