Time Machine (Airport Tool) problem

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Re: Time Machine (Airport Tool) problem

Postby sphardy » Wed Jun 08, 2011 3:20 pm

So the connection you have is purely via the built-in samba server - AFP access, as required by TimeMachine, is advertised via a protocol known as Bonjour and your Mac is not receiving those advertisements, else you would see something similar to my screenshot. Doublechevk that AFP is enabled on your NAs, but the most likely cause is your router - some routers simply do not seem to work well with the method employed by bonjour, particularly over wireless, and this is purely a fault of the router (Sagem & Thomsonrouters appear to be particularly affected by this issue)

You may be able to fix this if your router has settings related to broadcasts or multicasts that you can configure. Check if there is a firmware upgrade for your router also. Else the solution will be to wire your Mac to the router rather than use wireless (usually works, but not always) or to invest in a better router

NAS: Ultra-4, NV+ & Duo v2 :: ST31500341AS & HDS723020BLA642 Drives
Network: Netgear GS108Tv2 / DM111P :: Airport Extreme / Express & Time Capsule
Clients: OS X 10.6 - 10.8 :: Ubuntu 11.x :: Win 7 + SP#1
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Re: Time Machine (Airport Tool) problem

Postby splitbus » Wed Jun 08, 2011 3:41 pm

I have put in a 3Com OfficeConnect Wireless 108 mbps 11g Cable/DSL Router (Model nr WL-537s (3CRWER200-75)) on the Sagem Router just to try another wireless connection, because we thought that we lost the wireless connection to often on the Sagem.
Therefor I also tried to connect to TM through this but it's the same problem :(

I'll try looking for the setups to talk about, and will get back asap
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Re: Time Machine (Airport Tool) problem

Postby splitbus » Wed Jun 08, 2011 3:43 pm

but on this "extra" wireless network I can't get in contact with RAIDar, but that's because the connection to RAIDar is through cable, right ?
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Re: Time Machine (Airport Tool) problem

Postby splitbus » Wed Jun 08, 2011 3:55 pm

Standard File Protokol :
CIFS / AFP / FTP / HTTP & HTTPS are marked ON
NFS is OFF

Discovery Services :
Bonjour Services (and all the three inside) & UPnP are marked ON





Just remember that I have an error in the NAS, the second disk is blinling because I took it out when it was setting it up. I though I would have 2 disk (2 * 1 TB), I didn't know so much about RAID as I do now.
I have startet a Copy of the single NAS disk to iMac HD for safety before I'll put in the second HD again.

Could that be a reason for TM not to work ?
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Re: Time Machine (Airport Tool) problem

Postby sphardy » Wed Jun 08, 2011 5:09 pm

splitbus wrote:Standard File Protokol :
CIFS / AFP / FTP / HTTP & HTTPS are marked ON
NFS is OFF

Discovery Services :
Bonjour Services (and all the three inside) & UPnP are marked ON

This confirms that you should be seeing more entries in the finder sidebar than you currently do. As TM support is advertised in exactly the same way as those missing entries then it is no surprise you cannot see the NAS when setting up TM.

Have you tried temporarily connecting the Mac to the router via a cable? If the NAS can then be seen when setting up TM you will hav confirmed my suspicions

Note also that if raidar cannot find the NAS via a wireless connection either, this is further evidence of the same problem as the NAS advertises itself to the raidar application in a very similar manner to how it advertises TM support

Just remember that I have an error in the NAS, the second disk is blinling because I took it out when it was setting it up. I though I would have 2 disk (2 * 1 TB), I didn't know so much about RAID as I do now.
I have startet a Copy of the single NAS disk to iMac HD for safety before I'll put in the second HD again.

Could that be a reason for TM not to work ?

Extremely unlikely

NAS: Ultra-4, NV+ & Duo v2 :: ST31500341AS & HDS723020BLA642 Drives
Network: Netgear GS108Tv2 / DM111P :: Airport Extreme / Express & Time Capsule
Clients: OS X 10.6 - 10.8 :: Ubuntu 11.x :: Win 7 + SP#1
UPS: APC ES-550

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Re: Time Machine (Airport Tool) problem

Postby splitbus » Thu Jun 09, 2011 5:15 am

Here a new clip of Finder after closing wireless and only going by cable
http://dl.dropbox.com/u/5861672/NAS2.jpg

I still can't see NAS in TM :(
It can only see my old HD. I have partions on my disk, so I don't understand why it can see the other partion (only 1 out of 2) ?

I wierd why I doesn't work :(

Any Tricks :) ?
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Re: Time Machine (Airport Tool) problem

Postby splitbus » Thu Jun 09, 2011 5:18 am

I CAN connect to RAIDar through wireless, just have to pick the wireless that have the cable to NAS
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Re: Time Machine (Airport Tool) problem

Postby sphardy » Thu Jun 09, 2011 5:19 am

Try a direct connection - this will prove definitively if the issue is your router or not.

NAS: Ultra-4, NV+ & Duo v2 :: ST31500341AS & HDS723020BLA642 Drives
Network: Netgear GS108Tv2 / DM111P :: Airport Extreme / Express & Time Capsule
Clients: OS X 10.6 - 10.8 :: Ubuntu 11.x :: Win 7 + SP#1
UPS: APC ES-550

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Re: Time Machine (Airport Tool) problem

Postby splitbus » Thu Jun 09, 2011 5:22 am

My router is open for incoming request towards the NAS (I can connect my NAS from work on another network that my home network)

iTunes works with the NAS on three Mac's, so my Mac's have a "clear and good" connection to the NAS

I'm copy all my files from my iMac to NAS through wireless (That's a huge job but it works fine)


Anything else I can check ?
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Re: Time Machine (Airport Tool) problem

Postby splitbus » Thu Jun 09, 2011 5:25 am

I'll do the direct connectin as soon as my iMac have all the files from my NAS (Don't want to shut down the connection now because of the coping)

I'll be back
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Re: Time Machine (Airport Tool) problem

Postby sphardy » Thu Jun 09, 2011 5:30 am

splitbus wrote:My router is open for incoming request towards the NAS (I can connect my NAS from work on another network that my home network)

Good to know, but this has no bearing on the specific issue of advertising the TM service

iTunes works with the NAS on three Mac's, so my Mac's have a "clear and good" connection to the NAS

Again this has no bearing on the issue other than to indicate your setup seems good.

I'm copy all my files from my iMac to NAS through wireless (That's a huge job but it works fine)

I do not believe there is anything wrong in your setup - in all likelyhood it is simply a limitation of your router. The direct connect will determine that to be sure

NAS: Ultra-4, NV+ & Duo v2 :: ST31500341AS & HDS723020BLA642 Drives
Network: Netgear GS108Tv2 / DM111P :: Airport Extreme / Express & Time Capsule
Clients: OS X 10.6 - 10.8 :: Ubuntu 11.x :: Win 7 + SP#1
UPS: APC ES-550

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Re: Time Machine (Airport Tool) problem

Postby splitbus » Tue Jun 14, 2011 10:31 am

I'm Back sorry it took so long tine :(

I have a direct connection now...

I can't get connection if I wrote the ip + /admin - It time out
RAIDAR can see the NAS
TM can also see the NAS but it can't connect to it
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Re: Time Machine (Airport Tool) problem

Postby sphardy » Tue Jun 14, 2011 10:46 am

Being unable to actually connect suggests you have an IP addressing issue - what IP address does you mac have, and what does Raidar report for the NAS?

That said, the fact that raidar and TM can see the NAS, even though you can't connect, proves that the issue you have been having is caused by your router.

NAS: Ultra-4, NV+ & Duo v2 :: ST31500341AS & HDS723020BLA642 Drives
Network: Netgear GS108Tv2 / DM111P :: Airport Extreme / Express & Time Capsule
Clients: OS X 10.6 - 10.8 :: Ubuntu 11.x :: Win 7 + SP#1
UPS: APC ES-550

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Re: Time Machine (Airport Tool) problem

Postby splitbus » Tue Jun 14, 2011 10:54 am

My Mac is connected on 13 and NAS on 12

Sorry didn't explain good enough.....The RAIDar can see AND CONNECT to NAS
TM can only see (not connect)
I can connect to NAS from MAC but I think it's through Wireless
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Re: Time Machine (Airport Tool) problem

Postby splitbus » Tue Jun 14, 2011 10:55 am

I'll try again and this time with airport closed
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