Please keep in mind that NETGEAR may deny support if you.ve enabled root access.
"NETGEAR will deny support if you use this article to enable this feature."
I just want to first thank the forum mods for their participation, input and assistance.
I completely understand why SSH access activation would result in a more restrictive support procedure.
However, my original point is that ReadyNas.com's own web site features a "benefit" of using the NAS device by enabling a feature that would result in 'de-supporting' the unit. This feels contradictory or possibly hypocritical.
kinda be like Microsoft offering a registry fix, but warning you to edit the registry at your own risk even though they provided the registry editor
chirpa wrote:Support has been notified to be more lenient on SSH users.
But if it is discovered that user SSH caused the problem,
they will only be left with the option of factory default.
gonzonia wrote:Okay, I understand the support issues associated with enabling ssh and enabling root ssh. I actually installed the add-ons but then fiugured out how to fix my issue before ever needing to ssh. Now I'd like to UNINSTALL them. How can I do this? Do I just re-install the toggle add on to disable ssh?
Will that be enough if I need support to not raise questions? I'm just concerned about any possible questions being raised simply because I enabled something I never used.
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