ReadyNAS Photos desktop install / uninstall problems

Support forum for ReadyNAS Photos. What is ReadyNAS Photos? NOTE: This product is End of Life.

ReadyNAS Photos desktop install / uninstall problems

Postby durantr » Wed Aug 19, 2009 2:35 am

I have ReadyNAS Photos V1.1 on my windows desktop and am trying to upgrade to V2.2.

Installing 2.2 fails with an error .error
The uninstall fails after 6% when running the uninstall.exe and running the uninstall jar gives me a main class loading error.

Haven't been able to find instructions in the forum so if anyone can let me know what to do would be very pleased.
durantr
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Re: ReadyNAS Photos desktop install / uninstall problems

Postby minerva » Wed Aug 19, 2009 6:15 am

You can delete the Dekoh folder in your C: drive and try to install the 2.2 version of the software.
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Re: ReadyNAS Photos desktop install / uninstall problems

Postby colehouse » Wed Aug 19, 2009 6:34 am

minerva wrote:You can delete the Dekoh folder in your C: drive and try to install the 2.2 version of the software.



Will this help with my issue inanother thread:

"I have just tried to upgrade to 2.0 and got exactly the same problem as the user who said:

"Just installed 2.0 rc1. Launched ReadyNasPhotos from link. Splash screen. Browser says connecting, then redirects to url "http://localhost/readynas/template/index.jsp" but tab says "ReadyNas Photos: Error" and screen stays beige colour."

Have uninstalled and done clean reinstall

(have 2.2 on the ReadyNAS duo - XP SP3/Firefox)

others seemed to have resolved this but not clear how!

Thanks"


- have now managed to drop back to 1.1 but would like to use 2.0 if possible
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Re: ReadyNAS Photos desktop install / uninstall problems

Postby durantr » Wed Aug 19, 2009 6:53 am

OK - thanks. Managed to rename the c:\dekoh folder after stopping a Java process that had it open and exiting ReadyNAS photos 1.1 from the system tray.

Ran the install that I downloaded from the Website successfully but system tray still says Version 1.1. What is the latest version of the ReadyNAS Photos desktop for windows?
durantr
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Re: ReadyNAS Photos desktop install / uninstall problems

Postby minerva » Wed Aug 19, 2009 8:23 am

The latest ReadyNAS Photos Desktop version is 2.0 RC1. You can download the exe from the links i posted in the following forum post:

viewtopic.php?f=58&t=28567

After you install this version, the System Tray should report 2.0 RC1.
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