T60 Harddrive smart errors on readynas duo

[techman05]

I've been getting smart errors since I updated to 4.1.7 . I'm not sure what to think with this issue since the health looks green. All I know is that I'm thinking I need to get a second drive before it does fail, but I figure I'll ask here before I go out and spend more on a drive even though I made sure to put it on my holiday list just in case.

[mdgm]

What brand and model drives are you using?

Are they on the HCL?

What SMART errors are you getting?

[chirpa]

What firmware build did you update to, T60?

What make and model drives?

[techman05]

I think the disk is a seagate baracuda 1.5TB HD. I'll have to double check though.

[chirpa]

Please get the exact model number when you can.

The 1.5TB Seagate is a known problematic drive. It could just be coincidence with firmware update, that they are showing errors now. I have four myself, all with high numbers of errors on them.

[mdgm]

You can check this under Status > Health. Checking the firmware version of the disk (can do this by clicking the SMART+ button on the Health page) could also be a good idea for good measure. I have 14 SeaGate 1.5TB drives with CC1H firmware. There are several other firmware versions e.g. SD1A as well.

[techman05]

Kinda funky amazon selling it as a package deal available for this nas. I wish I saw that before. Any idea which drive I should ask for if I'm replacing it. I haven't had my pc HD's yell at me like this so I'm not sure. I'm of course going to go for 2TB if I get a second drive to in the end replace it.

*as for seeing mdgm post about firmware, can it be updated without loosing data ? I'm waiting for my nas to wake up after shutting it down to check the HD

[techman05]

I think I have the firmware you specified.

[chirpa]

Amazon shouldn't have been selling any older firmware drives for well over 6 months now. So I doubt it is that. My drives have the latest firmware and still have errors, it is a hardware issue on the drivers that firmware cannot completely resolve, just poorer quality.

[mdgm]

Yes, I have errors too. I haven't had the NAS fail one of my 14 of these drives yet (I might just have had a pretty fortunate run with these drives so far). Just to confirm it is the ST31500341AS from the HCL that you have installed?

If you're going to go for a 2TB drive perhaps consider one of the Hitachi drives on the list.

[techman05]

Below is the Model info not sure about HCL(hardware compatibility L)

Code: Select all

Model:    ST31500341AS
Firmware:    CC1H

SMART Attribute
   
Spin Up Time   0
Start Stop Count   51
Reallocated Sector Count   41
Power On Hours   648
Spin Retry Count   0
Power Cycle Count   51
Temperature Celsius   41
Current Pending Sector   1
Offline Uncorrectable   1
UDMA CRC Error Count   0
Head Flying Hours   217827856351880
   
ATA Error Count   0

Extended Attribute
   
Hot-add events   0
Hot-remove events   0
Lp stat events   0
Power glitches   0
Hard disk resets   0
Retries   0
Repaired sectors   0


Code: Select all

Reallocated sector count has increased in the last day. Disk 1: Previous count: 40 Current count: 41 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.

[chirpa]

You will continue to see this Reallocated Sector count grow. I'd consider RMAing the drives with Seagate soon.

[techman05]

Is there any nice tool to backup all my data off this drive. I also assume since the first time I installed this drive I needed to do a full install that I should backup the config as well .

[chirpa]

How full is the drive right now?

You can do a config backup of your FrontView settings via System>Config Backup.

Depending on amount of data, and destination, we can give you steps for that process. Would you be backing up to another PC, or to a USB enclosure?

[techman05]

Probably to a usb enclosure. Ive got a usb drive that has enough space for my 38 GB's I figure back it up , find rma and start holiday shopping early. I didn't see a 2TB or larger for any except for segate and I think most local stores stray the seagate path.

* derr its higher up on the HCL page.