Backup Connection Error

[jc2010]

I'm trying to backup my PC (Windows Vista, 64-bit) using Frontview. The PC and ReadyNAS are both on my local home network, and I don't have a login/password on my computer. I've selected "Remote: Windows/NAS (Timestamp)" as the backup type, the PC's IP address (192.168.1.64) as the host, and "C$" as the path. But when I select "Test Connection", I get "Error connecting to //192.168.1.64/C$" I've also tried using "C:\Users\John\Documents" as my path, but I get the same type of error - "Error connecting to //192.168.1.64/C:\Users\John\Documents". Please help!

[jc2010]

... still not working. Anybody out there have any advice or remedies?

[PapaBear]

Try the path you had without the C:\. That is the root, and in Linux, not part of the path.

You may find also that you might have to set up a user/password for the NAS. I was working with another member this morning (not yet resolved) and in experimenting with my NV+ backing up a folder on this desktop, that I could not use my default login. Windows will accept a log in that is two words (first and last name), but Linux (Frontview) will not. So I set up Owner as a login and then a password (my machines are all password protected).

So, try again with Users\John\Documents in path. I just tried my backup job changing the path to users\username and it connected just fine.

[jc2010]

you might have to set up a user/password for the NAS. I was working with another member this morning (not yet resolved) and in experimenting with my NV+ backing up a folder on this desktop, that I could not use my default login. Windows will accept a log in that is two words (first and last name), but Linux (Frontview) will not. So I set up Owner as a login and then a password (my machines are all password protected).

Thanks PapaBear, that worked! All I had to do was enter a password for my Windows machine, and all worked well ... seems kind of strange, but hey, who am I to complain! Thank you again!

[jc2010]

OK, another odd problem ... it still works on my computer, but I can't access my wife's laptop, even though it's on the same network. She's running Windows 7 -- does it have different "rules". I've configured the backup in exactly the same way -- selecting the IP address for her computer as the host, and "C$" as the path. I even added a user name and password, but I keep getting the error message "Error connecting to //192.168.1.76/C$". Any thoughts? Thank you!

[jc2010]

I'm still trying to figure this one out ... suggestions, anybody?

[ewok]

Try to connect to the share on your wife's laptop using your PC. If the PC can't connect, then it may be a configuration issue on your wife's laptop.

[jc2010]

Hi ewok,

Thank you for trying ... but unfortunately, that's not it either. I can connect to her computer through mine with no problem. At first I thought it was because her user ID was two words (first and last name - not sure that happened, and am having a bear of a time changing it to a single word). But I've tried adding a new account to her computer (just calling it "owner") and logging in that way. Still it fails. My daughter also has a laptop running XP, and I'm having the same issue there. Her login is only one word, and I can access it just fine from my computer, but the ReadyNAS fails every time it tries to access it.

I have all three computers set up in Frontview in exactly the same way (IP address for the host, "C$" for the path, and the appropriate login/password for each system). Why would one work great, yet the other two fail every time?

[lockvkf]

I have the same problem.
It was working under Vista 64bit, then I rebuilt my laptop to Win7 64bit Ultimate. The backup job now fails.
The host is/was set to 'Vince-PC' and the path has been changed to Users/Vince/Documents to reflect Win7 directory structure.
I then tried to set my laptop's workgroup from MSHOME to HomeGroup and changed it on my ReadyNAS too. Rebooted my laptop, but it made no difference, still
'Error connecting to //VINCE-PC/Users/Vince/Documents'. The path is correct, since I did a properties on the folder. I have provided my Win7 user name and password for the connection.

[ewok]

I have all three computers set up in Frontview in exactly the same way (IP address for the host, "C$" for the path, and the appropriate login/password for each system). Why would one work great, yet the other two fail every time?

Are you using the adminstrator login and password for these PCs? IIRC, C$ isn't shared by default to non-administrator users.

[ewok]

I have the same problem.
It was working under Vista 64bit, then I rebuilt my laptop to Win7 64bit Ultimate. The backup job now fails.
The host is/was set to 'Vince-PC' and the path has been changed to Users/Vince/Documents to reflect Win7 directory structure.
I then tried to set my laptop's workgroup from MSHOME to HomeGroup and changed it on my ReadyNAS too. Rebooted my laptop, but it made no difference, still
'Error connecting to //VINCE-PC/Users/Vince/Documents'. The path is correct, since I did a properties on the folder. I have provided my Win7 user name and password for the connection.

Make sure that the folder is being shared by connecting to it using another PC. Assuming the works, try runing the backup job and posting the error log.

[lockvkf]

@ewok, in reply to Mar14 3:19pm post...
I connected to my Win7 laptop from a XP Pro machine fine over my home Lan wirelessly (supplying my Win7 user/pwd).
When I run the job as suggested, it runs successfully! I then test the connection (of the successfully completely job) and again it errors with the same error message I have posted here.
It seems the test connection doesn't work. It did use to work, at least under XP and Vista.

[Old Man]

Hello,

This is the Old Man that knows just enough to be **VERY**VERY** dangerous.

I just got my ReadyNAS Ultra 4 yesterday and equiped it with 4 2TB drives setup in Raid 5 configuration. I can connect via Windows Explorer and Internet Explorer and am successfully adding Shares and Users to transfer files from all local PCs to the NAS via Windows Explorer.

However, I only get the "Connection Failed" message when testing connections while setting up a backup job. I have two Windows Vista Home systems and even added a 'non-primary' account for the NAS as recommended in previous posts. I changed each PC to share the C: drive with no difference. I can access the C: drive from each PC to the other PC without error upon primary account login and they appear in the local network landscape automatically.

Where else can I look???

Chuck

[ewok]

Try running the backup job and see if you get a more informative error message.

[westyson]

I am having the same problems with connection. Here isa copy of the error log
LL Backup started. Wed Mar 30 23:27:16 WEST 2011
Job: 001
Protocol: cifs
Source: //192.168.0.7/C$
Destination: [backup]/
Backup failed. Wed Mar 30 23:27:18 WEST 2011.
Reason for failure:
Unable to access remote path //192.168.0.7/C$.

The host being the IP address and my C drive being the path. This is using Windows 7.
User name and password filled in, but no luck.
Any help very much appreciated.

Thanks