ReadyNAS remote empty folder

ReadyNAS Remote allows you to have seamless drag & drop remote access to your ReadyNAS. See What is ReadyNAS Remote? for more info.

ReadyNAS remote empty folder

Postby rubiks24 » Wed May 18, 2011 6:51 pm

I did some searching and I know this has been posted many times before, but I still cant get my setup to work after reading all the posts. When I click on "Connect to readynas ..." ReadyNAS remote shares folder opens and remains blank.

Here is my setup:

SERVER SIDE:
ReadyNAS Ultra 4 running RAIDiator 4.2.17 with ReadyNAS remote v1.0.9.60 running connected to router and to internet. (Straight forward and simple)

The addon seems to be running fine, its green light stays lit, I have tried toggling it. I made sure that the user is added on the list. Removed it and re-added it.
*I did try to use the invite email, but I did not get any emails from any of my 3 email addresses, maybe that says something. Not sure because thats how one person fixed it.

Checked the settings, and Device ID is correct: NASNAME_MAC
No proxys and no ports.

Client Side:
Macbook Pro running ReadyNAS remote 1.0.21. Again no proxys or anything. Logs on fine, but again empty share folder.

I tried most suggestion, even reseting router and nas security to factory. Nothing seems to work.

Any suggestions? Maybe one of the mods can PM me and I can give access to my NAS box. Thanks in advanced guys!
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Re: ReadyNAS remote empty folder

Postby cap1 » Thu May 19, 2011 1:05 pm

Did you upgrade from 4.2.16? In anycase, can you please install the addon from here - https://remote.readynas.com/download.html and try again.
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Re: ReadyNAS remote empty folder

Postby rubiks24 » Thu May 19, 2011 8:36 pm

Amazing, that worked. Why does the new version not work?
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Re: ReadyNAS remote empty folder

Postby OlaJ » Fri May 20, 2011 12:53 pm

I have a similar problem. I am running also 4.2.17 with ReadyNAS remote v1.0.9.60. However, I could connect from my mac, but can not get iPhone client to work. Installed t client on both my iphone and ipad. It says connected, and shows the user name. But I can not see the ReadyNAS name, which is supposed to be there according to guide.

Did you change the client version or the remote version on the nas?
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Re: ReadyNAS remote empty folder

Postby rubiks24 » Tue May 24, 2011 10:11 pm

OlaJ wrote:I have a similar problem. I am running also 4.2.17 with ReadyNAS remote v1.0.9.60. However, I could connect from my mac, but can not get iPhone client to work. Installed t client on both my iphone and ipad. It says connected, and shows the user name. But I can not see the ReadyNAS name, which is supposed to be there according to guide.

Did you change the client version or the remote version on the nas?


Um thats really weird, well anyways, I removed the readynas remote addon, and downloaded the 1.0.9.51 version and now it works.

I think for the iphone app, you need to enable FTP or something. I read that somewhere but never got around to doing it. Good luck!
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Re: ReadyNAS remote empty folder

Postby mdgm » Tue May 24, 2011 10:12 pm

The setup instructions for using Remote on the iPhone are here: http://www.readynas.com/remote_iphone

Have you followed these instructions?
Useful links: My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How we users can contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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Re: ReadyNAS remote empty folder

Postby calimori » Thu Jun 09, 2011 9:42 am

I have been trying to set up readynas remote access and run into some of these issues seeing folders under Mac OSX.
Here are the details:
Readynas NV+ updated to latest RAID (November 12, 2010 – Version 4.1.7)
ReadyNAS Remote 1.0.9.51 (old version removed, NAS rebooted, new version installed.)
MAC OSX 10.5.8 client 1.0.21
Windows XP 1.6.5.15

After applying the fix to the ReadyNAS Remote I was able to connect via windows and see the shares but not via Mac. It would connect without errors but show no folders.
Using a console connection, I browsed to /Applications/ReadyNAS\ Remote.app/Contents/MacOS/ and ran the ReadyNAS Remote binary from there to see errors.
This alerted me to the following: "Bind error: Address already in use"
I checked the address of the virtual interface and it was using the same IP as the windows client (which had been disconnected) which was on the 5.170.xxx.xxx range.
Another error was: delete: can't locate 5.170.xxx.xxx. This was my NAS address on the virtual network, clearly shown as a UNC map from my XP machine.

After a while the bind error stopped and I was able to check the open ports on the NAS, plus directly connect to the server under finder. example: AFP://5.170.xxx.xxx
So via other methods I have directly connected via the VPN to the NAS but can still not see anything in the MAC OSX client.
NV+
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Re: ReadyNAS remote empty folder

Postby sonocronic » Thu Jun 07, 2012 6:00 am

rubiks24 wrote:I did some searching and I know this has been posted many times before, but I still cant get my setup to work after reading all the posts. When I click on "Connect to readynas ..." ReadyNAS remote shares folder opens and remains blank.

Here is my setup:

SERVER SIDE:
ReadyNAS Ultra 4 running RAIDiator 4.2.17 with ReadyNAS remote v1.0.9.60 running connected to router and to internet. (Straight forward and simple)

The addon seems to be running fine, its green light stays lit, I have tried toggling it. I made sure that the user is added on the list. Removed it and re-added it.
*I did try to use the invite email, but I did not get any emails from any of my 3 email addresses, maybe that says something. Not sure because thats how one person fixed it.

Checked the settings, and Device ID is correct: NASNAME_MAC
No proxys and no ports.

Client Side:
Macbook Pro running ReadyNAS remote 1.0.21. Again no proxys or anything. Logs on fine, but again empty share folder.

I tried most suggestion, even reseting router and nas security to factory. Nothing seems to work.

Any suggestions? Maybe one of the mods can PM me and I can give access to my NAS box. Thanks in advanced guys!



Hi everybody.
I have the EXACT same problem as "rubiks24" above. The only differens is that I have another NAS:
• Readynas NV+ with RAIDiator 4.1.8
• ReadyNAS Remote v1.0.9.78

Except that I am behind a firewall and a server but it all seem to work fine. I get in to the "Manage ReadyNAS Remote" window and there I can look up my user, add it and apply the settings.
So that must mean that it can communicate to internet and the remote servers. This is my setup:

    IP: 192.168.0.115
    Subnet: 255.255.255.0
    MTU: 1430

    Hostname: Ghostserver
    Standard-gateway: 192.168.0.200

    DNS-settings
    Domain name server 1: 192.168.0.116
    Domainname: rotmos.local

    The CIFS is active for write and read
    AFP is not.

The thing that made it work for "rubiks24" did not work for me and I can not ether get a invitation sent to me.
I really don't know what to do anymore. It feels that I have searched and tested every tip I have seen.

Can anyone help me?
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Re: ReadyNAS remote empty folder

Postby sonocronic » Thu Jun 07, 2012 7:01 am

I have also done everything in this document to the last step but no luck: http://www.readynas.com/download/remote ... _guide.pdf
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Re: ReadyNAS remote empty folder

Postby sonocronic » Fri Jun 08, 2012 2:54 am

The only thing I couldn't fix was this:

I have the “Ethernet adapter Leaf Networks Adapter” but its on ip: 5.173.249.135
And the instructions in the pdf doesn't solve it.

I set the ip to 5.0.0.3 as the instruction but when i turn ReadyNAS Remote on again it changes automaticly back to 5.173.249.135!
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Re: ReadyNAS remote empty folder

Postby sonocronic » Sun Jun 10, 2012 10:33 pm

Solved! Thanks anyway...
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Re: ReadyNAS remote empty folder

Postby readysecure1985 » Mon Jun 11, 2012 8:54 am

could you let us know how the issue was solved?
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(US/Canada) 1-888-NETGEAR or 1-855-PRO-SAFE / (UK) +44(0)8448 75 4000
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