I have a somewhat different problem accessing the NAS. I'm a new user/owner of Netgear, have the Ultra 4 with 2 disks in RAID 1. I do not have any listed users so that anyone in my house who turns on the computer should have access to every folder/file on the unit. The unit is in my home and I don't have/don't want remote access. Every time I turn on a computer (I have both XP and Vista) in my house, I get a message that not all drives were connected, and sure enough, there is a big red x through all the Ultra 4 shares. I have no problem with my old Snap Server NAS. If I double click on the Netgear NAS in Windows explorer, I get an unable to access message. There is no way to put in a password on the x'ed out drive letters. The only way I can get access is to "log in under another name", put in \\NAS name\file name and then it will give me access to every share. How do I set it up to automatically mount all the shares on start up without having to put in a password first or going through this workaround?