Unable to share photos through email

Support forum for ReadyNAS Photos. What is ReadyNAS Photos? NOTE: This product is End of Life.

Unable to share photos through email

Postby halinab » Mon Jan 16, 2012 5:47 pm

1. I'm disappointed that I was unable to load readynas photo II - as I've just bought the readynas nv+ and find it isn't supported for this new version of addon... :cry:
2. When i've run readynas photo (version 2.2 which I believe is the latest) in attempt to share my photo albums, the import and manage worked fine but when I've sent an email to share the photos and internal server error results...That is when the user clicks on the link in the email
log file shows - <9:23:19, Tue Jan 17, 2012> <9547> < Warn> Http connection failed while while getting command, code [500], status line [500 Can't connect to presence.dekoh.com:80 (connect: timeout)] for uri [http://presence.dekoh.com/presence/facade?action=getNextCommand]
is this version of software still being supported ....looked through the forums and have not found an answer to this one....
Thanks
User avatar
halinab
ReadyNAS Newbie
 
Posts: 12
Joined: Mon Jan 16, 2012 5:39 pm
Location: melbourne, australia
ReadyNAS: NV+

Re: Unable to share photos through email

Postby halinab » Mon Jan 16, 2012 9:59 pm

In addition my welcome email with registration info to Getting started with ReadyNAS Photos
ReadyNAS Photos Network Address: http://xxxxxx.readynasphotos.com/
also comes up with the same 500 internal server error....
help please.... :(
User avatar
halinab
ReadyNAS Newbie
 
Posts: 12
Joined: Mon Jan 16, 2012 5:39 pm
Location: melbourne, australia
ReadyNAS: NV+

Re: Unable to share photos through email

Postby halinab » Tue Jan 17, 2012 6:12 am

To go further I'm working with tech support (case no.17673960) and the links for firefox pc's works fine but not on a mac (safari or firefox)
still working on it - mac osx lion
and for good measure safari on the iphone doesn't work either
User avatar
halinab
ReadyNAS Newbie
 
Posts: 12
Joined: Mon Jan 16, 2012 5:39 pm
Location: melbourne, australia
ReadyNAS: NV+

Re: Unable to share photos through email

Postby minerva » Wed Jan 18, 2012 3:35 am

Hi,

We apologize for the inconvenience caused.Issue has been identified and its been fixed now.Can you please try photo sharing once again.

-Minerva.
minerva
ReadyNAS Photos Expert
 
Posts: 471
Joined: Fri May 09, 2008 11:35 pm
ReadyNAS: Duo

Re: Unable to share photos through email

Postby halinab » Wed Jan 18, 2012 6:08 am

Thanks so much ......it now works perfectly
User avatar
halinab
ReadyNAS Newbie
 
Posts: 12
Joined: Mon Jan 16, 2012 5:39 pm
Location: melbourne, australia
ReadyNAS: NV+


Return to ReadyNAS Photos



Who is online

Users browsing this forum: AhrefsBot [Bot] and 0 guests