iMac drops connection to Readynas device

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iMac drops connection to Readynas device

Postby jonathansmall » Tue Jan 17, 2012 4:29 pm

I have 3 readynas devices connected via ethernet to a switch. My iMac is connected to the switch as well. The iMac sees all 3 readynas devices in finder. When I open finder and navigate to a .m4v video file on the nas, I can drag the name into iTunes. At this point iTunes can play the video and the icon next to the video file in finder is the first frame of the video. After about 10 minutes, the finder window changes from displaying the folder to displaying the root folder. The file in iTunes now displays with a '!' next to it and if I click on the file name in finder, nothing happens. It's almost as if the computer had temporarily lost its connection to the nas.

Any ideas?
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Re: iMac drops connection to Readynas device

Postby mdgm » Tue Jan 17, 2012 5:28 pm

What version of RAIDiator?

What protocol are you using? CIFS? AFP?

What version of Mac OS X?

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Re: iMac drops connection to Readynas device

Postby denlinn » Wed Feb 01, 2012 2:40 pm

Hello, I'm new here, and having the same problems as the OP.
I'm running a ReadyNAS Duo, RAIDar 4.3.4 on OS X Lion. AFP protocol.....although I don't know is another is preferred. Any help would be appreciated! This happens during large file transfers, or just after time. I have both an iMac and Macbook air connected to the NAS share and both behave the same.
Especially frustrating is iTunes constantly losing track of files and giving the '!' next to all of the songs.

Thanks,

Dennis
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Re: iMac drops connection to Readynas device

Postby mdirvin » Thu Feb 02, 2012 6:31 am

Just a thought. I had the same problem, my MacPro would drop connections with my ReadyNAS Pro 4. The problem turned out to be my network settings on my Mac. I had the hardware setting form the ethernet connection set manually, along with the jumbo frames set to 9000. After setting the hardware settings to automatic the problem went away. A simple solution in my case. Mike
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Re: iMac drops connection to Readynas device

Postby Roscoe » Mon Mar 05, 2012 12:00 am

I have the same problem except that I'm connected wirelessly. Lightroom (Pictures) and iTunes both lose contact with the files on the NAS after several minutes of inactivity. Per the previous poster I checked my network hardware settings and they were already set to automatic. I'm very disappointed because I thought a cure had been found.

My PC never loses contact; my MacBook Pro losing contact is a major pain in the a$$.
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Re: iMac drops connection to Readynas device

Postby mdgm » Mon Mar 05, 2012 12:05 am

Doesn't look like anyone's been answering my questions.

RAIDar != RAIDIator. RAIDar is client app that runs on your Mac. RAIDiator is the firmware on the NAS and this shows up under the Info (far right) column in RAIDar.
Useful links: My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How we users can contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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Re: iMac drops connection to Readynas device

Postby KillerBob » Mon Mar 05, 2012 2:13 am

I used to have bunch of problems with CIFS/SMB, and changed to AFP. I now only have AFP and HTTPS enabled in "Services", and have a small AppleScript to mount the shares on my OSX desktop. Every shares has the following in the script;

mount volume "afp://BMK-rnp (AFP)._afpovertcp._tcp.local/Data"

Data is the share name.

This is working absolutely fantastic; it is fast, I never have hang-ups, and I have been through all the FWs the latest two years, as well as all updates on OSX (also works on ML).

Bo
Mac Pro (2.8GHz 8C, 16GB RAM, 960GB Accelsior, 500GB SSD, 2x750GB RAID0) - MacBook Pro (15", 2.66GHz i7, 8GB RAM, 250GB SSD) - MacBook Pro (15", 2.53GHz, 8GB RAM, 250GB SSD) - MacBook Air (2GHz i7, 8GB RAM, 250GB SSD) - Mac Mini (2.3GHz, 8GB RAM, 500GB) - Pro Pioneer (3x3TB + 3x1TB) - Ultra 2 (2x3TB) - Time Capsule (3TB)
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Re: iMac drops connection to Readynas device

Postby mdgm » Mon Mar 05, 2012 3:58 am

KillerBob the thing is though that your NAS units (at least the ones listed in your sig) are x86 units. Do you still have Sparc units (e.g. Duo/NV+ v1) in use?
Useful links: My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How we users can contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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Re: iMac drops connection to Readynas device

Postby KillerBob » Mon Mar 05, 2012 4:35 am

Hi mdgm,

Why would that make a difference? I would think it has to do with the protocols and the FW on the NAS. I had the same setup with my NV+, but that's a few years ago.

Bo
Mac Pro (2.8GHz 8C, 16GB RAM, 960GB Accelsior, 500GB SSD, 2x750GB RAID0) - MacBook Pro (15", 2.66GHz i7, 8GB RAM, 250GB SSD) - MacBook Pro (15", 2.53GHz, 8GB RAM, 250GB SSD) - MacBook Air (2GHz i7, 8GB RAM, 250GB SSD) - Mac Mini (2.3GHz, 8GB RAM, 500GB) - Pro Pioneer (3x3TB + 3x1TB) - Ultra 2 (2x3TB) - Time Capsule (3TB)
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Re: iMac drops connection to Readynas device

Postby SimmonsP » Sun Mar 11, 2012 4:38 am

i used to have this kind of problem
i didn't actually deal with it
i just installed windows 7 (i was going to do it anyway)
audio editor http://audioeditorfree.com/
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Re: iMac drops connection to Readynas device

Postby brownujr » Sun Mar 11, 2012 7:16 am

My ReadyNAS NV+ just started dropping connections on 3/10. I'm using Raidator 4.1.8. Previously, I would blame my LinkSys WRT610N router which I no longer own. I have CIFS and AFP enabled protocols since I use Windows 7 and Snow Leopard computers.

The connections appears to have stabilized after shutting down my Dell laptop which were connected via Ethernet to the Router. The connections are stable and I intend to leave the laptop powered down. I need to do more testing using a wireless connections on the laptop and check stability.

Why would a Windows 7 laptop connected via Ethernet make the NV+ unstable?
Product: NV+
RAIDiator Version: 4.1.8
RAID Info: default
Hard Disk Brand, Model & Capacity: Seagate 1TB
ReadyNAS Security Mode: User
No. Hard Disk currently installed: 2
Memory Installed: 256Mb
Network Router/Switch Info: NetGear WNDR3800 N600
Mac OS/X: 10.6.8
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Re: iMac drops connection to Readynas device

Postby StephenB » Sun Mar 11, 2012 11:26 am

Is it possible that you have an IP address conflict between the Windows system and the NAS?
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Re: iMac drops connection to Readynas device

Postby Roscoe » Sun Jun 24, 2012 11:00 pm

I updated my firmware and ran the OSX script as described above. No luck. If the drive "isn't there" I get an error.
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Re: iMac drops connection to Readynas device

Postby ryanrk » Mon Jun 25, 2012 3:00 pm

So I have the same problem as everyone else with my Mac. I have a ReadyNAS NV that works fine, no connections are dropped at all. When I moved over to my Pro 6, I drop connections quite a bit. I'm always getting errors from my Timemachine saying it failed to back up. I have the latest firmware. I'm using AFP also. It's weird, after a few minutes it will come back.
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Re: iMac drops connection to Readynas device

Postby mdgm » Mon Jun 25, 2012 9:55 pm

ryanrk I'd suggest you contact NetGear tech support (http://www.readynas.com/support)
Useful links: My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How we users can contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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