ERR: Bad firmware even after TFTP boot recovery process

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ERR: Bad firmware even after TFTP boot recovery process

Postby armornone » Sun Mar 04, 2012 1:37 pm

Hello.

My readynas NV+ said on the screen " booting... Err: Bad firmware"

I followed the instructions on the TFTP boot recovery process and downloaded the package from this site and it successfully completed the process however after I rebooted the system, I am still receiving the same message " booting... Err: Bad firmware"

Is there anything else to try? Do these units have a memory card that could be replaced,etc..?

Thanks for your help.
armornone
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Re: ERR: Bad firmware even after TFTP boot recovery process

Postby mdgm » Sun Mar 04, 2012 2:40 pm

Try USB Boot Recovery (more reliable than TFTP). Note that not all USB keys work.

If that still doesn't work then your unit probably needs to be RMA'd if it's still under warranty (if it was purchased brand new on/after August 21, 2007 it would still be under warranty).

I'd suggest you contact NetGear tech support (http://www.readynas.com/support) and edit the thread title (i.e. subject of first post in the thread to include your case/RMA number (whichever you get).

What light pattern do you see?: http://www.readynas.com/kb/faq/hardware/what_does_this_light_pattern_mean
Useful links: My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How we users can contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
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mdgm
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Re: ERR: Bad firmware even after TFTP boot recovery process

Postby armornone » Mon Mar 05, 2012 2:11 am

mdgm wrote:Try USB Boot Recovery (more reliable than TFTP). Note that not all USB keys work.

If that still doesn't work then your unit probably needs to be RMA'd if it's still under warranty (if it was purchased brand new on/after August 21, 2007 it would still be under warranty).

I'd suggest you contact NetGear tech support (http://www.readynas.com/support) and edit the thread title (i.e. subject of first post in the thread to include your case/RMA number (whichever you get).

What light pattern do you see?: http://www.readynas.com/kb/faq/hardware/what_does_this_light_pattern_mean



I was under the impression that TFTP was the same thing as the USB boot recovery process. Since the machine said that it had successfully completed the TFTP process however still did not work, I assumed that the raid system motherboard must be defective or the location of the memory. I was ready to use the unit for target practice but figured I would give it one last shot.

The first attempt said USB error( it was a usb drive adapter for a memory card), then I used a USB MP3 player/thumb drive that I found in a drawer.

I can't believe it actually worked!!!!


The unit is back alive and working great!! All the data from the drives are even still intact, what a wonderful experience to have a readynas come back from the dead like that.

Thank you kind sir for saving me on this one, it is very much appreciated. So apparently the USB recovery method will succeed whereas a successful TFTP write to memory has failed. I don't know how you figured that out but you are 100% correct!

Very Nice!!!!
armornone
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Posts: 174
Joined: Mon Jun 08, 2009 5:52 pm

Re: ERR: Bad firmware even after TFTP boot recovery process

Postby mdgm » Mon Mar 05, 2012 2:17 am

Glad to be of help.
Useful links: My ReadyNAS Gear|FAQ|Hardware Compatibility List|Docs: Setup Guide, Manual|Downloads|Unofficial Tips|GPL|MDGM on Twitter|MDGM's Unofficial Guides
NB: A ReadyNas is not an excuse not to have a backup. Fire, theft, multiple disk failures, other hardware failure, floods, user negligence etc. can all result in loss of data.
How we users can contact NETGEAR Technical Support | Australia: 1300 361 254 / Other Numbers|Online Submission
Unofficial Guide for Moving from Sparc ReadyNAS to x86 ReadyNAS|Using Gmail with the ReadyNAS|XRAID Volume Size Calculator
User avatar
mdgm
ReadyNAS Enthusiast
 
Posts: 28925
Joined: Tue Feb 17, 2009 9:34 pm
Location: Down Under
ReadyNAS: RN516


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