Duo v2 New install. Volume fails.

[rc3675]

Hi,

I'm a new owner of a Duo v2
I purchased a diskless model plus a Western Digital WD20EARX drive (which is on the compatability lists).

The machine boots up OK and I get a led showing the drive is installed, however in RAIDar there is no LED under the volume and in the logs it shows:
Wed May 2 23:23:45 GMT 2012System is up.
Wed May 2 23:23:44 GMT 2012The paths for the shares listed below could not be found. Typically, this occurs when the ReadyNAS is unable to access the data volume.
media
backup
Wed May 2 23:23:01 GMT 2012Volume scan failed to run properly

I've also tried a factory reset, however I cannot get the Disk 1 led to light, as soon as I press the Backup button, the Power led illuminates, but no mater how often I press the Backup button again, none of the other leds will illuminate.

As such I'm unable to see the volume or create shares. Can anyone assist me?

[rc3675]

FYI,
I've raised a ticket. Ref: 18493188

[Pete the Eagle]

Can you please post on here how this problem is fixed, I have a new duo v2 and have similar problems to yourself, when I start RAIDar there is no LED present under Volumes, it is not grey, it is not there at all!, when I carry on into Dashboard and Configure the Volume light is green.
To a newbie this is all very confusing, and I hope things get easier setting up everything.

I rang Netgear Tech support last night, and it was suggested I tried the new Beta firmware, installed this but did not make any difference, so I tried a factory restore, this created my volume, and spent 2 hours syncing, but now all appears to be fine, duo v2 all up and working, now on to the next challenge!!