Can't dowload Raidiator! Help!

[jjas7]

I have a readynas nv+ and am trying to download RAIDiator-4.1.8. I have tried right clicking etc. and the file won't open.

I am trying to use my readynas with my apple (lion) but I think I need to download this file to make the readynas compatible with lion. If anyone has any advice, I'd really appreciate it.

Thanks!

[mdgm]

It's an encrypted firmware image. You're not supposed to open the file, just right-click on the link to the image and download it.

Installation instructions are in the release notes: http://www.readynas.com/RAIDiator_4_1_8_Notes

If you only need to install it on one machine it would be easier to simply update via System > Update > Remote. That way the NAS itself will download the image off the web.

[jjas7]

Thanks so much for your reply.

I tried updating via System - Update - remote and I got this message:

"Unable to connect to the update server to retrieve update information."

Any idea why?

Thanks

[mdgm]

Have you checked that the DNS and Gateway settings under Network in Frontview are correct?

You could download the firmware image and do an update via System > Update > Local.

[jjas7]

I tried doing the local update. I selected the file, but the submit button was greyed out.

Can you tell me what are the correct DNS and gateway settings?

Thanks

[mdgm]

Can you provide a screenshot (e.g. using forum code from imageshack.us)? What was displayed after you chose the file?

As for the DNS and Gateway this is probably the IP address of your modem/router. It should be automatically set to the correct setting if your NAS is configured to receive an IP address via DHCP.

[jjas7]

I was able to use the "local" update on a different computer. It looks like it worked.
The DNS and Gateway settings look correct. I still don't know why I can't update automatically...

Thank you very much for your help!