Acknowledgement of agreement to following term is required before an NETGEAR personnel will access and attempt to fix any NETGEAR system remotely.
I hereby authorize support personnel or authorized representatives of NETGEAR, Inc. and
its subsidiaries and affiliates (collectively, NETGEAR) to gain remote access of my
NETGEAR equipment to help diagnose and repair operational problems. I understand that
such support action cannot be guaranteed of its success and may yield partial or total
data loss. I also understand that NETGEAR will have access to any and all data, including
personal or confidential information, that might reside on my NETGEAR equipment. NETGEAR
will attempt to keep such information confidential.
By allowing the remote access, I agree to hold NETGEAR and its representatives harmless
of any wrongdoing or negligence of any kind. I agree to hold NETGEAR and its subsidiaries
and affiliates, and their employees, consultants and representatives, harmless and release
them from any liability, wrongdoing or negligence of any kind. In no event will the
liability of NETGEAR arising out of its actions to attempt to remotely access, test and/or
repair your equipment exceed one US Dollar. Any dispute with respect to the above provisions
shall be subject to binding arbitration in Santa Clara, California USA and the prevailing
party shall be awarded its expenses for such action, including attorney fees.
After reading and agreeing to the terms, post the following “Yes, I have read and hereby agree to the terms of the NETGEAR Remote Access Policy” in email or via personal message on the ReadyNAS forum.